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Complaints policy
Raise a concern promptly with the job address, date, agreed scope, and a clear description of what happened.
How to report a concern
Call (216) 600-0189. Keep photographs, written estimates, messages, and receipts. Do not post private access codes, payment details, or identification documents through public channels.
Review
The responsible operator should acknowledge the complaint, review the available record, request missing facts, and explain the proposed response. A response time cannot be promised until the business publishes its actual complaint contact and process.